Privacy Policy

Welcome to AST Consulting LLC (the "Site"). We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site ("Visitors") who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by AST Consulting LLC (collectively, "Services") ("Authorized Customers").

Personally Identifiable Information & Engagement Materials

"Personally Identifiable Information" refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual. This includes client materials related to consulting engagements, such as business plans, operational data, workshop inputs, and strategic work products, which we handle with strict confidentiality and appropriate security measures.

What Personally Identifiable Information is collected?

We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Customers: the name, email address, phone number, address, company information, professional profile information, payment information, the nature and size of the business, and details regarding requested consulting or advisory services.

How does the Site use Personally Identifiable Information?

We use Personally Identifiable Information to customize the Site, to make appropriate service offerings, and to fulfill service requests on the Site. This includes processing confidential client information to scope, deliver, and document consulting engagements as described in a statement of work or services agreement. We may email Visitors and Authorized Customers about research, relevant service updates, or information related to the subject matter of the Site. We may also use Personally Identifiable Information to contact Visitors and Authorized Customers in response to specific inquiries, or to provide requested information.

How is Personally Identifiable and Client Engagement Information stored and secured?

Personally Identifiable Information and confidential engagement materials collected by AST Consulting LLC are stored within access-controlled environments and are not disclosed to third parties or employees of AST Consulting LLC except as needed to deliver the Services described above. We use administrative, technical, and organizational safeguards—including encryption where appropriate, authentication controls, and role-based access—to protect client information from unauthorized access, manipulation, or disclosure.

With whom may the information may be shared?

We do not sell or rent Personally Identifiable Information. Personally Identifiable Information about Authorized Customers may be shared with our internal consulting team members and vetted subprocessors (for example, cloud hosting, billing, or collaboration tools) on a strict need-to-know basis for the sole purpose of delivering contracted consulting services. We may share aggregated, non-identifiable information about our Visitors with affiliates where permitted. We also offer the opportunity to "opt out" of receiving marketing communications from us or from any agency acting on our behalf, where applicable.

What choices are available to Visitors regarding collection, use and distribution of the information?

Visitors and Authorized Customers may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, or by contacting AST Consulting LLC using the contact details on this Site.

Cookies

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. We use "cookies" to collect information, such as user preferences and for security and session integrity. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some features of the Site may not function as intended.

Compliance With Laws

We will disclose Personally Identifiable Information in order to comply with a court order or subpoena or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Authorized Customers.

What happens if the Privacy Policy Changes?

We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting such changes on the Site. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a Visitor or Authorized Customer has previously requested not be disclosed, we will contact such Visitor or Authorized Customer to allow such Visitor or Authorized Customer to prevent such disclosure.

Links

The digital properties operated by AST Consulting LLC contain links to other websites. Please note that when you click on one of these links, you leave our Site. We encourage you to read the privacy statements of those linked sites as their practices may differ from ours.